01Order Processing Time
Orders are typically processed within 1–10 business days from the date of purchase for Bangladesh and 10–120 business days for other countries. Processing times may vary depending on the nature of the product or service.
02Delivery Methods
We offer various delivery methods, including standard shipping, express shipping, and digital delivery, depending on the nature of the product or service.
03Shipping Addresses
Customers are responsible for providing accurate and complete shipping information. UPNAR is not responsible for deliveries sent to an incorrect address supplied by the customer.
04Shipping Restrictions
Some products or services may have restrictions based on geographic location or local regulations. Customers are responsible for checking and complying with applicable restrictions before placing an order.
05Delivery Confirmation
Following successful delivery, customers will receive a confirmation email with relevant details, including tracking information when applicable. Digital products or services are delivered by email or through the customer’s account on our platform.
06Shipping Delays
We strive to meet delivery timelines; however, weather, customs delays or other circumstances beyond our control may affect delivery. We appreciate your understanding.
07Returns Due to Non-Delivery
If a product is returned to us because delivery could not be completed, for example due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping charges.
08Contact Information
Follow UPNAR on social media to learn about products, promotions and updates. For questions or assistance, email info@upnar.com. Thank you for choosing UPNAR. We value your trust and support.
✉ info@upnar.com